WhatsApp Business API in Vadodara (Baroda)

GIDC units: keep buyers informed without calls

Makarpura GIDC has been an engineering hub since 1969: machining, fabrication, electrical panels, coatings and moulding. Buyers call to ask about drawings, delivery dates and dispatch.

Send each update as a short message: drawing received, job in progress, material dispatched with the vehicle number. On Pro, your ERP sends these through the API. The buyer has every step in one chat, and your office gets fewer calls.

Nandesari and Savli: chemicals and new plants

Chemical and process units send certificates, test reports and dispatch documents all day. Keep these files in the media library on Growth and Pro, and send them from the inbox in seconds.

A price or availability change goes to all dealers as one campaign, with a report of who opened it. No more forwarding the same PDF to fifty chats.

Navratri: tickets, passes and updates

Vadodara's garba grounds draw huge crowds every Navratri. Organisers, dance classes, costume shops and caterers all talk to customers on WhatsApp in the weeks before.

Send pass details, gate numbers, parking notes and last-minute changes to opted-in buyers. Costume and jewellery shops can send new designs two weeks before the festival. Keep each message short and useful; people get many messages at this time.

Shops in Alkapuri, Mandvi and the malls

Retail shops can build a list with a QR code at the counter. After a sale, send a thank-you and care tips. Before Diwali or Uttarayan, send one offer — only to people who asked.

Sweet shops and farsan brands on Mandvi and Raopura can take festival orders in the inbox, confirm pickup times in writing, and tell customers when their box is ready.

On Growth and Pro, the auto-reply bot answers timings, address and delivery areas at night, so no message waits unanswered.

Students, coaching and clinics

With MS University and many coaching centres, Vadodara has thousands of students. Batch timings and test dates go to the right list in one campaign.

Clinics and hospitals send appointment reminders the evening before, with a location pin and a reply option to confirm or reschedule. On Pro, hospital software can send them automatically.

Gujarati first, English where needed

Most local customers read Gujarati fastest. Keep your main templates in Gujarati and English, and add Hindi for buyers from other states. Tag contacts with language when you import them.

A simple first month in Vadodara

Week one: connect the number, add your team and write three templates — an order update, an offer and a reminder. Week two: import customers who opted in, sorted into lists. Week three: send your first campaign to one small list and read the report.

Week four: look at who replied and what they asked. Most businesses find two or three questions that come up again and again. Put those answers in the auto-reply bot on Growth or Pro, and the team saves an hour a day.

Keep going the same way each month. Small, steady steps beat one big blast before a festival.

Limits worth knowing

The platform does not sell tickets or passes inside WhatsApp; your message holds the booking link. It does not run your ERP or keep accounts. The platform does not schedule campaigns for later, so festival messages go when you press send. Every contact must have opted in.

Plans, and setup in Vadodara

Starter ₹790, Growth ₹990, Pro ₹1,290 each month, with no setup fee. Shops start on Starter or Growth; GIDC units that connect software pick Pro. See the plans page.

We set up Vadodara accounts over a call. See WhatsApp Business API in Ahmedabad and ecommerce website development in Vadodara.