WhatsApp Business API in Bangalore

The developer is already on the team

A D2C brand in Koramangala, a SaaS startup in HSR Layout, a clinic chain in Whitefield, a school in Electronic City. What they share is a system of their own — a store, a booking app, a billing tool — and a person who can connect things to it.

For them, the API is not an inbox. It is an endpoint. Their software sends the message; the customer's phone receives it; the reply comes back to their software. The inbox is where a person steps in when needed.

On Pro, API access gives you keys, a send endpoint and documentation. Webhooks send events — message received, delivered, read — to the URL you set. That is the whole integration, and a developer connects it in an afternoon.

What your own software can send

• Order updates — confirmed, dispatched with tracking, out for delivery, delivered.
• One-time codes — login and verification codes through authentication templates.
• Appointment messages — booked, reminder the day before, "your report is ready".
• Payment reminders — invoice due, receipt sent.
• Alerts from your own system — a lead assigned, a ticket updated, a class cancelled.

Each one is an approved template with blanks your software fills in. Utility and authentication templates are approved quickly because they are not marketing.

If we built your store, this connection is part of the work. See WhatsApp ordering and alerts. If your store is elsewhere, your developer connects the API and webhooks.

Ads, flows and the CRM question

Bangalore startups run click-to-WhatsApp ads at scale. A chat flow on Pro greets each lead, asks what they need through buttons, and saves the answers. The lead that came at 1 am is sorted when the team logs in.

Then the question every startup asks: does it push to our CRM? The honest answer is through webhooks. The platform does not include a CRM and does not have one-click connectors for HubSpot, Zoho or Shopify. It sends every event to your URL, and your developer writes the small piece that puts it where you want.

The other Bangalore — Jayanagar, Malleshwaram, Marathahalli

Not every business here has a developer. A dental clinic in Jayanagar, a coaching centre in Marathahalli, a PG owner in BTM Layout, a bakery in Malleshwaram. They want the same three things as anywhere else.

A team inbox so more than one person can reply. A bot on Growth that answers timings, fees and address after hours and hands the rest to a person. A campaign to existing customers for the festive offer or the new batch.

No developer needed for any of that. Setup is over WhatsApp and a call, and it takes about a day.

Sending at scale without losing the number

Growth-stage companies send too much, too fast, and pay for it with a falling quality rating. Two Pro settings act as a brake. Cooldown blocks a second marketing message to the same contact for the number of days you choose. Skip-open-window stops a template going out to anyone whose free reply window is still open.

Watch the per-campaign read counts. A list whose reads are falling is telling you something a month before Meta does.

What the platform does not do

For a technical buyer, the limits in one list. No AI layer — flows are rules you write. No CRM and no native Shopify, HubSpot or Zoho connectors — webhooks and the API are the whole integration surface. No payment collection inside WhatsApp and no in-chat cart. No SMS fallback. Chat history from the phone app does not migrate. The green tick is an application we help with, not a promise.

Volume is governed by Meta's messaging tiers and the number's quality rating, for every business in Bangalore. We do not offer a free trial; the first paid month is the trial, with nothing owed after it.

Plans, and how setup runs

Pro is ₹1,290 a month and carries API access, webhooks and chat flows. Growth, at ₹990, has the bot and lists. Starter is ₹790. There is no setup charge and no lock-in. The plans page keeps the feature table current, and the chatbot page explains the bot.

Setup happens remotely from our Indore office. Bring a number that has never been on the WhatsApp app, your Facebook Business Manager, and — if a developer is on the team — the first message your system should send. We also build online stores; see ecommerce website development in Bangalore.