A wholesaler's phone never stops: retailers asking the rate, orders coming in, lorries leaving, payments due. A few ready WhatsApp messages make every step quicker and keep a clear written record.
1. Daily rate list
"Good morning! Today's rates (21 Oct): Sugar ₹41/kg, Toor dal ₹118/kg, Mustard oil 15 L ₹2,180. Rates valid till 6 pm. Reply with your order."
Send it at the same time every day. Retailers start to expect it and order from it.
2. New stock alert
"New stock arrived: Diwali dry fruit gift boxes, 3 sizes. Limited quantity. Reply LIST for prices."
3. Order confirmation
"Order confirmed for Sharma Kirana, Palasia: 10 bags sugar, 5 tins oil. Total ₹14,600. Dispatch tomorrow by 11 am."
A written confirmation stops "I ordered 5, not 10" arguments later.
4. Dispatch note
"Your goods left today. Vehicle MP09 AB 1234, driver Ramesh, 98xxxxxx10. Expected by 4 pm. Bill no. 2481 attached."
5. Payment reminder
"Namaste, a gentle reminder: bill no. 2481 for ₹14,600 is due on 30 Oct. Pay by UPI to the number on the bill. Thank you for your business."
Polite and clear works better than repeated calls.
6. Festive stock notice
"Diwali is on 8 November. Please place festive orders by 28 October so we can deliver on time."
Tips
- Keep lists short — the top 10–15 items, not the whole catalogue.
- Always add the date to rate lists, since prices change.
- Message only retailers who agreed, and stop if asked.
- Use one business number so staff can reply when you are busy.
When you deal with hundreds of retailers
Sending rate lists one by one does not scale. With the WhatsApp Business API, rate lists, confirmations and reminders go out as approved templates from one number, and your whole team works from one shared inbox. Keyword replies can send the latest price list when a retailer types "RATE". See WhatsApp Business API in Madhya Pradesh or our plans from ₹790 a month.
FAQs
What time should wholesalers send the rate list?
At the same time every morning, with the date, so retailers know rates are current.
Why confirm orders in writing?
A written note with quantity and total prevents disputes later.
How do I remind retailers about payment politely?
Mention the bill number, amount and due date, and thank them for their business.
Can my staff reply from the same number?
Yes. With the WhatsApp Business API, staff share one business number and inbox.
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