WhatsApp Business API in Guwahati

Fancy Bazar wholesalers: rates for the whole Northeast

Wholesalers in Fancy Bazar and Athgaon supply shops in Shillong, Tezpur, Dimapur, Itanagar and hundreds of small towns. Retailers far away cannot visit; they order on WhatsApp.

Send the day's rate list as one campaign to retailer lists by state. Confirm orders in writing, send the transporter and expected date, and follow up on payment with a UPI link. Keep lists by state, since hill roads and delivery times differ.

Tea brands selling direct

Assam announced a revised tea incentive scheme on 18 September 2026, with extra support for speciality teas. More gardens and small growers now sell their own packed tea online.

Use WhatsApp to confirm each order, send the tasting notes and brewing tips, and tell buyers when a new flush is ready. For cash-on-delivery orders, a confirmation message before dispatch cuts refused parcels.

Hotels, tours and Kamakhya visitors

Tourists come for Kamakhya, Kaziranga, Shillong and Tawang, and most start in Guwahati. Hotels and tour operators get many enquiries on WhatsApp.

On Growth and Pro, the bot answers route, price and timing questions, and a person handles bookings. Before Ambubachi Mela and the winter tourist season, send opted-in guests travel tips and your direct booking link.

Hospitals and diagnostic centres

Patients from across the Northeast travel to Guwahati for treatment. An appointment reminder with the date, time and location pin saves them a wasted journey.

A "report ready" message tells them when to collect results. On Pro, hospital software sends these automatically. Keep medical details out of the message.

Handloom, silk and local brands

Muga and eri silk, mekhela chador and bamboo crafts have buyers across India. Send new designs to buyer lists with clear photos, and answer size and colour questions in the shared inbox.

Before Bihu and Durga Puja, send one festive note to opted-in customers with the last order date.

Weavers from Sualkuchi can show a short video of the loom. Buyers far away trust a real weaver's hands more than a studio photo.

Assamese, Bengali, Hindi and English

Guwahati speaks many languages. Keep main templates in Assamese and English, and add Bengali or Hindi if many customers use them. Each version is approved separately; tag contacts by language.

Long roads and slow deliveries

Parcels to Arunachal, Mizoram or Nagaland can take many days, and roads close in the monsoon. Customers worry when they hear nothing.

Send a message at each step: order packed, handed to the transporter, reached the nearest town. If a landslide or bandh delays a shipment, tell customers before they ask. A calm, early message keeps trust even when the parcel is late.

Keep your transporter's name and the docket number in every dispatch message, so the retailer can call the local office directly if needed.

Before you start: what is not included

The platform does not keep stock, ledgers or retailer credit. There is no payment inside WhatsApp — the message carries a UPI link. It does not book tours or rooms by itself. The bot uses your rules, not AI, and messages reach only opted-in contacts.

Plans for Guwahati businesses

Plans are ₹790, ₹990 and ₹1,290 a month with no setup fee. Wholesalers and tea brands usually choose Growth for lists and the bot; hospitals connecting software choose Pro. See the plans page.

We set up Northeast accounts over a call. See WhatsApp for wholesalers and ecommerce website development in Guwahati.