WhatsApp Business API in Shillong

Homestays and tour operators

Visitors plan their Meghalaya trip on the phone, comparing homestays, cabs and routes. Most search online before they message anyone.

Reply fast with photos, the route and the rate. Confirm the booking in writing, and send the driver's name and pickup time the evening before.

Eri silk and handloom

Weavers in the Ri-Bhoi and Khasi areas make Eri silk shawls and stoles on handlooms. Boutiques in big cities want to see the texture and colours.

Send close-up photos of new pieces to boutique lists, confirm each order in writing and share the courier details when it ships.

Turmeric, honey and farm produce

Farmer groups sell Lakadong turmeric, honey, ginger and black pepper to shops and buyers across India. Send harvest updates and rates to buyer lists, and confirm each lot and dispatch in writing.

Monsoon and road updates

Heavy rain and landslides can change plans in Meghalaya. A calm message to booked guests — which roads are open, what to carry, whether to delay — keeps them safe and trusting you.

Cafés and music venues

Shillong's cafés and live-music venues can share event dates and take table bookings by message. Send one note before each event to customers who opted in.

Schools and colleges

Shillong's schools and colleges draw students from across the North East. Notices, fee reminders and holiday dates reach parents in other states through one office number.

Christmas and the winter season

Christmas and New Year bring visitors and shoppers. Send past guests and customers one message in November with your season offers and booking dates.

Keyword replies

On Growth and Pro, a guest who types "route" or "rates" can get your list at once, and an away message covers late nights.

Khasi, English and Hindi

English works for most visitors; Hindi helps with tourists from the plains; Khasi suits local customers. Keep templates in the languages you need, each approved separately.

Root bridges and day trips

Day trips to Cherrapunji, Mawlynnong, Dawki and the living root bridges need early starts and clear plans. Tour operators can send each guest a short note the evening before — pickup time, what to wear, how much walking — and a reminder in the morning.

Guests who feel prepared enjoy the trip more and leave better reviews.

Selling produce to other cities

Buyers in Delhi, Kolkata and Bengaluru order turmeric, honey and pepper from Meghalaya. Farmer groups can keep these buyers on a list, send harvest updates, and confirm each order and courier number in writing. One trusted buyer often brings two more, especially when the turmeric arrives fresh and well packed.

Setup from Shillong

We set up your account by phone and screen share — Meta verification, display name and booking or order templates. Your past guest or buyer list can be imported from a CSV file.

Outside the service

Room charts, cab rosters and stock stay with you. Payments go through your UPI or booking link, not inside the chat. Only people who agreed to hear from you should get offers.

Reviews and repeat visitors

Most travellers read reviews before booking a homestay in Meghalaya. A day after checkout, send a thank-you with your Google link and ask for a short review.

Keep past guests tagged. Next season, a short note about the best time to visit — and your own booking link — reaches them before they search again.

Plans for Shillong

₹790, ₹990 or ₹1,290 per month, with no setup fee. Homestays and tour operators often start on Growth. The plans page lists everything.

See WhatsApp for hotels and travel and ecommerce website development in Shillong.